Bdg22 Privacy Policy — Your data is safe with us

Welcome to the bdg22 Privacy Policy. This document explains what information we collect when you use the bdg22.pro website and mobile app, how we use it, and the steps we take to protect your privacy.

As used in this policy, "personal data" refers to any information that can directly or indirectly identify you — such as your name, mobile number, email address, financial details, or device information.

This Privacy Policy has been formulated in accordance with applicable data protection laws in Bangladesh and international GDPR guidelines. Registering on the bdg22 platform or using our services constitutes your acceptance of this Policy.

Who this policy applies to

• All members registered on bdg22.pro.
• Any visitor to the website or app.
• Users participating in bdg22 promotional campaigns.
• Anyone who contacts our support team.

To deliver a safe and quality experience on bdg22, we collect certain specific information. This collection is fully transparent and limited strictly to necessary purposes.

Information Collected at Registration

Automatically Collected Information

When you use the bdg22 platform, certain information is collected automatically. This includes your device's IP address, browser type and version, operating system, the time and duration of your platform sessions, and a log of the pages you visited. This information is used to detect fraud and maintain platform security.

Data Collected from Third Parties

We may also receive information from third parties — such as transaction confirmations from payment gateways or identity verification data from KYC providers. This information is linked solely to your account.

Bdg22 uses collected data only for specific, lawful, and necessary purposes. The primary reasons we use your data are outlined below:

• Account management: For registration, login, identity verification, and account security.
• Payment Processing: For processing deposits, sending withdrawals, and maintaining transaction records.
• Customer Support: To respond to your complaints or inquiries.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal obligations: To meet regulatory compliance requirements.
• Platform Improvement: To improve the overall user experience.
• Promotional Communications: To inform you about bonuses and offers, with your consent.

Bdg22 does not share your personal data with third parties. However, in certain specific circumstances, limited disclosure becomes necessary. Those circumstances are clearly outlined below:

When Your Data May Be Shared

• Payment Provider: Mobile Banking, Nagad, Rocket, and bank — only the minimum information needed to complete transactions.
• KYC provider: To authorized third parties for identity verification purposes.
• Game Provider: Minimal data shared with partners such as Pragmatic Play and Evolution Gaming solely for game operation purposes.
• Law enforcement agencies: As required by court order or valid government directive.
• Anti-money laundering: To meet the requirements of financial regulatory authorities.

Bdg22 uses cookies and similar tracking technologies on the platform. Cookies are small data files stored in your browser that help improve platform performance and functionality.

Types of cookies we use

• Essential cookies: To maintain login sessions and ensure platform security. Without these, the platform cannot function properly.
• Functional cookies: To remember your preferences such as language and theme settings.
• Analytical Cookies: To understand which parts of the platform are used most (anonymized).

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working correctly.

Bdg22 uses industry-leading technology to protect your personal and financial information. Our security infrastructure operates across multiple layers of protection.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data in storage is kept in encrypted form.
• Access control: Only authorized personnel may access data, and only when specifically required.
• Regular Security Audits: Regular security audits are conducted by independent third parties.
• Firewall & DDoS Protection: Advanced security measures at the server level.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.

As a bdg22 user, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.

Bdg22 does not retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal obligations.

• Account information: For the duration the account is active and up to 5 years after closure.
• Transaction Records: A minimum of 7 years as required by financial regulations.
• KYC documents: 5 years from the date of verification, or as required by law.
• Support Contact: 2 years from the date of resolution.
• Cookie Data: Session cookies expire when the browser is closed; persistent cookies expire after 30 days.

Once the designated retention period expires, your data is securely deleted or anonymized.

Bdg22 is strictly for users aged 18 and above. We do not knowingly collect or process personal data from minors.

• Age is verified at the time of registration.
• Any account found to belong to a minor is closed immediately.
• Any data found to belong to a minor is deleted immediately.

If you believe a minor is using bdg22, please notify our support team immediately.

Bdg22 reserves the right to update this Privacy Policy when necessary. If any significant changes are made, we will notify you via email or a platform notification.

• The date of any change will be noted at the top of the page as "Last Updated".
• For major changes, 30 days' notice will be given before they take effect.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

Get in Touch

If you have any questions or concerns about this Privacy Policy, please get in touch with us: